Return Policy
Cancellation
You may cancel your order at any time before the product has been shipped or entered the production process. Upon cancellation, you will receive a full refund. Once the product has been shipped, the order can no longer be cancelled.
Returns
We accept returns for eligible items. You have the right to request a return within 14 days of receiving the product.
To qualify for a return, your item must meet the following conditions:
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It must be unused and in its original condition.
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It must include the original packaging.
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You must provide a receipt or proof of purchase.
Please do not return the product directly to the manufacturer.
Shipping Costs:
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You will be responsible for at most one shipping cost (return shipping will not be charged additionally).
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No restocking fee will be applied.
Refunds
Once we receive and inspect your returned item, we will send you an email confirmation and notify you of the approval or rejection of your refund.
If approved, the refund will be processed automatically to your original method of payment (e.g., credit card). Please allow several business days for the refund to be posted.
Haven’t Received Your Refund?
If you haven’t received your refund yet, we recommend that you:
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Check your bank account again.
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Contact your credit card company, as it may take time for the refund to appear.
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Reach out to your bank, as processing times may vary.
If you still have not received your refund after taking these steps, please contact us at:[email protected]
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